City Hall will be closed for the following holidays: Tuesday, December 24th; Wednesday, December 25th; Tuesday, December 31st; Wednesday, January 1st. If you need to make a utility payment, please use the drop box located on the east side of City Hall. If you have a water/sewer emergency, please call the Water Treatment Plant at 217-347-5056. We wish a Merry Christmas, Happy Holidays, and hopeful start to the New Year for each of you and your families!

911 Communications

911 Communications is responsible for dispatching calls for service to police, fire and emergency medical services by answering telephone lines and assisting and supporting public safety.

Effingham Police Department 911 Communications is the primary Public Safety Answering Point (PSAP) for the City of Effingham's police, fire and emergency medical services. We are also the primary dispatch for Mutual Aid Box Alarm System (MABAS) 54 fire services.

Contact us

Billie Bales
Communications Manager

110 South 3rd Street
Effingham, IL 62401
Office hours:
8:00 a.m. - 4:00 p.m.
Monday - Friday
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