City Hall will be closed for the following holidays: Tuesday, December 24th; Wednesday, December 25th; Tuesday, December 31st; Wednesday, January 1st. If you need to make a utility payment, please use the drop box located on the east side of City Hall. If you have a water/sewer emergency, please call the Water Treatment Plant at 217-347-5056. We wish a Merry Christmas, Happy Holidays, and hopeful start to the New Year for each of you and your families!

Apply for a pool credit

If you are filling or topping off your swimming pool, you can apply for a sewer credit. The credit usually ranges from $10 to $100, depending on the size of your pool.

The credit is only for sewer use and you will still be charged for water. It can be applied to your account once per year. It cannot be used for hot tubs.

Before you start

You need to complete the pool credit form during the same billing cycle as the dates you want to fill your pool.

You will need:

  • Utility account number
  • Address of the swimming pool
  • Date you will start filling your pool

What to do

  1. Complete and submit the pool credit form
  2. Start filling your pool on the start date indicated on the form
  3. Finish filling your pool within 3 days

What's next

You have up to 3 days to fill your pool to get the sewer credit.

Your pool credit will be added to the following billing cycle.

Get help

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