City Hall will be closed for the following holidays: Tuesday, December 24th; Wednesday, December 25th; Tuesday, December 31st; Wednesday, January 1st. If you need to make a utility payment, please use the drop box located on the east side of City Hall. If you have a water/sewer emergency, please call the Water Treatment Plant at 217-347-5056. We wish a Merry Christmas, Happy Holidays, and hopeful start to the New Year for each of you and your families!

Get water and sewer service

If you are a renter or property owner, you can get water service connected for $25.

If you are a renter, you will also need to pay a $100 refundable deposit.

Before you start

We process new water connection requests on weekdays, from 7:30 a.m. to 3 p.m. If you complete the form after 3 p.m., we will process your request the next business day.

What to do

  1. Complete and submit the new water connection form:
  2. Verify your identity. You can call 217-342-2366 or visit us at City Hall.

What's next

Once water service is connected, you will need to pay your water bill every month. You can also set up automatic payments.

The $25 connection fee will be applied to your first water bill.

If you are a renter, your $100 deposit will be applied to your first water bill.

Sprinklers

If you want to connect your irrigation system, call 217-342-2366 or email UtilityBilling@EffinghamIL.com. A $25 sprinkler connection fee will be added to your next bill.

Get help

Close window