City Hall will be closed Tuesday, December 31st and Wednesday, January 1st. If you need to make a utility payment, please use the drop box located on the east side of City Hall. If you have a water/sewer emergency, please call the Water Treatment Plant at 217-347-5056. We wish you a Happy New Year and hopes for a peaceful 2025!

Report Issue: Water or sewer problem

If it’s after normal business hours, please call (217) 347-5056 for support.

  • Notes

    If this poses an immediate threat to life or property, please call 911. If this is not an emergency but you need immediate assistance, please call the non-emergency line for police, fire or EMS at 217-347-0774.
  • Describe the issue and let us know the location, such as an address or intersection.
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