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If you are filling or topping off your swimming pool, you can apply for a sewer credit. The credit usually ranges from $10 to $100, depending on the size of your pool. The credit is only for sewer use and you will still be charged for water. It can be applied to your account once...

If you are a renter or property owner, you can get water service connected for $25. If you are a renter, you will also need to pay a $100 refundable deposit. Before you start We process new water connection requests on weekdays, from 7:30 a.m. to 3 p.m. If you complete the form after 3...

You can pay your water and sewer bill online with a debit/credit card, or by dropping off a check/cash at City Hall. You can also set up automatic payments. If your water is shut-off due to non-payment, a non-refundable $25 disconnect fee will be applied to your account. Before you start If you want to...

The City of Effingham falls under the provisions of the Illinois Freedom of Information Act (FOIA). Anyone wishing to view or obtain copies of City records should submit a written request to the City Clerk's Office. Submissions can be made online, in person, email, or mail. The City has five working days to provide the...

To get a building permit for most construction projects, Building and Zoning division staff need to review your plans and application. This process applies to building, pool, sign, and demolition permit applications. Before you start Getting approval for a construction project can take time. Before you can get a building permit, you may be required...

A blanket utility permit allows you to perform normal maintenance and repair work to existing facilities and service lines throughout the City of Effingham for a year. This includes: Normal maintenance and repair Relocation and replacement (in the same location) New service lines Restoration of lawn, sidewalk, and driveway surfaces Before you start Review all...

A utility permit allows you to add new or improve your utility facilities. Before you start Make sure this is the correct type of utility permit you need. If you are doing maintenance and repair, you may need a blanket utility permit instead. Review all the terms and requirements in the utility permit application. What...

If you are a utility company with facilities in the City’s right-of-way, every year you need to: Register Submit a current Certificate of Insurance Companies with City franchise agreements are exempt. Before you start You will need to provide us with new proof of insurance certificates that meets our requirements. The requirements are listed in...

If you need immediate assistance If this is an emergency, please dial 911. If this is not an emergency but you need immediate assistance, please call the non-emergency line at 217-347-0774. Online submissions for minor traffic and speed-related complaints are not monitored 24 hours a day. Traffic or speed related complaints If you have a...

What you can complain about To make a complaint about the police you need to have witnessed the incident you want to complain about yourself or been directly affected by it. If you know or suspect that an officer or member of police staff is doing something that does not seem right, please tell us....

If you see a police officer around town, simply tell them that you appreciate all the work they do, and thank them for keeping you safe. That’s a small gesture that can make a big difference in an officer’s day. Even just a friendly wave when a police cruiser drives by is a nice way...

Help make a difference in our community!  Effingham Police Department has many programs in which individuals can partner with us to better serve the City: Public Safety Cadets Program Police Ride-Along Program Police Internship Program Citizens Police Academy Teen Leadership Academy Neighborhood Net - Coming soon!

Effingham Police Department is composed of officers and civilians who work together to serve and care for our neighbors, businesses and visitors. We offer a variety of services to help the community, including: Community alerts Sex Offender and Violent Offender Registries Business emergency contact program Premise Alert Program Local criminal background checks Car seat checks...

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