City Hall will be closed for the following holidays: Tuesday, December 24th; Wednesday, December 25th; Tuesday, December 31st; Wednesday, January 1st. If you need to make a utility payment, please use the drop box located on the east side of City Hall. If you have a water/sewer emergency, please call the Water Treatment Plant at 217-347-5056. We wish a Merry Christmas, Happy Holidays, and hopeful start to the New Year for each of you and your families!

Submit emergency contacts

Before you start

Business owners or management need to gather the following contact information for keyholders and owners.  For each business, we prefer to have three contacts on file who can respond in the event of an emergency, who also reside within driving distance.

For each contact, please provide:

  • Name of business
  • Full name
  • Primary phone number
  • Alternate phone numbers
  • Address
  • Relationship (i.e.: Owner, keyholder)
  • Business hours

What to do

Please submit new or updated business contact information:

  • Call Effingham Police Department at 217-347-0774
  • Email Billie Bales
  • In-person at Effingham Police Department
  • Submit the form below
  • What are your business hours? What days of the week are you open for business?
  • Contact #1

  • What is the relationship to the business? Owner, keyholder, other?
  • Contact #2

  • What is the relationship to the business? Owner, keyholder, other?
  • Contact #3

  • What is the relationship to the business? Owner, keyholder, other?
  • Notes

    Please let us know if any previous contacts need removed from our list, or if any other contact information changes.

What's next

Once your contact information is submitted, the data is entered into our system.  When an emergency occurs which requires contacting your business after hours, dispatchers will use the contact list provided (in order) to reach an owner or keyholder.

When any contacts, phone numbers, or addresses change, please contact Effingham Police Department immediately to update your contact list.

Get help

Effingham Police Department
911 Communications

110 S. 3rd Street
Effingham, IL 62401
Office hours:
8:00 a.m. - 4:00 p.m.
Monday - Friday

Emergency response:
24 hours a day
7 days a week
365 days a week
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