City Hall will be closed for the following holidays: Tuesday, December 24th; Wednesday, December 25th; Tuesday, December 31st; Wednesday, January 1st. If you need to make a utility payment, please use the drop box located on the east side of City Hall. If you have a water/sewer emergency, please call the Water Treatment Plant at 217-347-5056. We wish a Merry Christmas, Happy Holidays, and hopeful start to the New Year for each of you and your families!

Thank a dispatcher

Dispatchers are the "1st" First Responders, even though you may never see their face.  They are the calm voice on the other end of the phone when you're having your worst day.

If you had a great experience with an Effingham Police Dispatcher, we want to hear about it!

You can send a thank you note to the Police Department outlining a few reasons why you value and respect the work they do every day, or tell us about a specific incident where they delivered top-notch service.

There are a few ways you can send a thank you:

  • Fill out the on-line form below
  • Email
  • USPS mail
  • In person

Get help

Billie Bales
Communications Manager

110 South 3rd Street
Effingham, IL 62401
Office hours:
8:00 a.m. - 4:00 p.m.
Monday - Friday
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