How do I make a Freedom of Information Act request for police records?
You can request police records in multiple ways: Online By email In-person at the Police Department, 110 S. 3rd Street By fax to 217-342-5345
FAQ Topic: Services & safety
Who do I contact if I have water or sewer issues?
If it’s during normal business hours, you can report your issue online. If you have an issue with your water or sewer and it’s after normal business hours, please call (217) 347-5056 for support.
How do I sign up for trash service?
Trash pickup for the City of Effingham is served by private companies. Please contact them directly.
How do I get a carbon monoxide test?
If you think there is a carbon monoxide leak in your home, call 9-1-1. The Effingham Fire Department will be dispatched to test for a leak.
Where is my nearest DMV?
DMV services are available through the Effingham Illinois Secretary of State Facility. Their local office is at 1901 South Fourth Street, Suite 2, across the street from Hendelmeyer Park.
Who do I contact about public health and safety concerns?
Contact the Effingham County Health Department at 217-342-9237.
How do I find out if my water line is lead?
Lead service lines were banned by Congress in 1986, but we believe there may be a few lead lines still in use. If your property had water service before 1987, you could have a lead service line. Find out if your water line is made from lead.
How do I find out the quality of my drinking water?
We provide clean, safe drinking water to our residents and businesses. View water quality reports.
How do I find a hospital?
The main hospital serving Effingham is St. Anthony’s Memorial Hospital. It’s located at 503 N Maple Street, northeast of downtown.
How do I find my bus route or schedule?
Public transit is provided by Effingham County Public Transportation. Learn more about the Etrax route and schedule. For rides, call 1-855-755-2478. You should schedule at least one working day in advance but same day service is usually available.